Ordering

What Payment Methods Do You Accept?
Nest Loft accepts all major credit cards such as American Express, MasterCard, Visa, and Discover. We also accept check and wire transfer, and PayPal too!
Do You Charge Sales Tax?
We do not charge U.S State sales tax; unless your order is to be shipped to California or Canada. With that exception, your purchase will then be subject to applicable sales tax. With this, we strongly encourage you to review your respective state sales tax applicable before you make your purchase.
What are your Cancellation Policies?
Cancellation of orders may be accommodated, subject to our approval.

Do You Offer Gift Wrap?Yes, we gift wrap and we also provide gift notes on specific items. You will know about the availability of this option as you click on the item's page.

 

Shipping and Delivery

How Much is the Shipping Cost?
Nest Loft offers free shipping for orders over $75. This is our minimum threshold for our Free Shipping policy. We also have items in store that do not carry this condition; with this, the total product cost includes shipping charges. This information is clearly shown on these select items. You may also opt for other shipping options on your checkout.
Is it Possible to Expedite Shipping for an Additional Fee?
Yes, we may allow expedite shipping. Talk to us to know whether we can accommodate this specific request.
What is your Shipping Policy to Alaska, Hawaii, Puerto Rico, or U.S Virgin Islands?
Shipping and delivery to these locations may imply additional fees. We suggest talking to our customer service team to accommodate your inquiries regarding delivery to these locations.
Do you ship to PO Box?
We cannot ship to PO Boxes or Military APOs.
Is it Possible to Ship to Multiple Addresses?
We suggest talking to our customer service team to assist you with this request.
Do You Accept Requests for "Do-Not-Ship before" or "Vacation-Hold"?
Yes, we do! All you have to do is get in touch with our customer service representative to confirm these requests. We will make the appropriate arrangement for the delivery to accommodate your specific delivery requests.
How Do I Know About The Status of My Order?
Feel free to call us for update on the status of your order at 877-417-2385.
What Mode Of Delivery Should I Expect?
We will make use of the most efficient delivery means to send the products you purchased from Nest Loft  depending on your location. We also consider the factors of product size, geographical conditions, and such other controlling factors.

Returns and Refund 

What Is Your Return Policy?
We accept items for return and refund, subject to the terms of our Returns Policy.
How Much Time Do I Have to Inspect the Product For Damage?
Nest Loft allows up to 30 days for the return of damaged items; though we strongly recommend you inspect the item upon delivery.
What If the Product Arrives Damaged?
If the product delivered to you is deemed damage upon delivery, we suggest you get in touch with us immediately so we can arrange for the return, replacement, or refund of your item.

Others

Do You Provide Samples?
We will be happy to send finish and textiles samples-- for free!
Do You Offer Discounts for Volume Orders?
Yes, we do! You may get in touch with us to know more about this request.
Are The Items on Your Store Original, or are they Knock-Offs?
Nest Loft aims to provide you with the best quality products; thus, we only sell licensed and original items in store.
Do Your Products Require Assembly?
Depending on the nature and function of the product, some may require assembly while others don't. We encourage you to read about the product description to know more-- or you may call us to inquire about specific items on this concern.
Are All Items In Stock?
All items shown on our online store are available, unless otherwise indicated not in-stock.