Customer Service

Shipping & Delivery Options

Small Parcel Delivery
Lead-time: 5-10 business days

Small, light items will be shipped via UPS, FEDEX, DHL or USPS and will arrive more or less up to 10 business days, depending on your proximity to the shipping warehouse.

Self Service Truck Delivery
Lead-time: 5-10 business days

Your order will be delivered by a freight carrier in front of your home but you need to move the item yourself. You are strongly advised to perform outright inspection of the item.

White Glove Delivery
Lead-time: 4-6 weeks

Front Door Delivery
Your order will be delivered to your front entrance, left in its original packaging.

Inside Delivery
Your order will be delivered inside your home, to any room of your choice, left in its original packaging. This method is ideal if you are living in an apartment that is above the first floor of a building.

Inside Delivery + Assembly
Your order will be delivered inside your home, to any room of your choice with its packaging removed and disposed of properly. Once unpacked, your order will be set up using basic tools. In no case, however, will the shipper hook up any electrical or component wire.

Shipping Restrictions

No shipping options are currently available for P.O. Box / Military Address Orders (Army Post Office/Fleet Post Office).

Carrier

At Nest Loft, you can be sure that your order will be shipped and delivered to you by only the best delivery companies in the country. We have partnered with efficient and trustworthy carrier companies and we guarantee that in shipping orders, the quickest, most secure and most dependable method is used. 

Tracking

You will receive notification via email, including the tracking number of your shipment, as soon as your order has been dispatched. We request that you coordinate with the carrier to track your package online or through phone.

Estimated Transit Time

Small Parcel Delivery
Lead-time: 5-10 business days

Self Service Truck Delivery
Lead-time: 5-10 business days

White Glove Delivery
Lead-time: 4-6 weeks

Usually, an estimated delivery date is given by most companies. In case there is too much delay or anything unusual in the progress of the shipment, please contact us immediately.

International Shipping

You can now place orders for delivery outside the United States. Please provide us the following information:

      1. URL of the product page;
      2. Number of items;
      3. Complete Delivery Address.

Multiple Shipping Address

Nest Loft provides you with an option to send items to more than one address. Just select a recipient for each item you add to your shopping cart. During checkout, you can still change recipient info and shipping address.